Customer success
Feature adoption nudges
A thirty-second clip of the feature they are not using, sent when the data says so.
For customer success, growth.
Free to download · Windows 10 & 11 · 4.5 MB
A numbered callout pill pops in, draws a leader line to the revenue card and outlines it, then eases away.
The situation
A “did you know” email is ignored; a short clip showing the feature in their context is tried.
How it is done in Sceed
- 1
Record the feature in a realistic scenario.
- 2
Callout the entry point.
- 3
Keep it under thirty seconds.
- 4
Send it from the success tool when usage drops.
Related use cases
- Customer successOnboarding that replaces the callRecord the flow once with captions. New customers watch it when they need it.
- Customer successAsync quarterly reviewsWalk the customer through their dashboard with the numbers zoomed and the wins called out.
- ProductProduct demos that look producedOne take, a zoom on the thing that matters, a chapter card between features.